Financial Aid Processor
POSITION PURPOSEThis position is responsible for supporting the overall administration of financial aid programs and educational funding to over 2,000 students.
The focus of this position includes student service, federal compliance, website updates, awarding, marketing of financial aid material, and complete weekly software processes and tasks.
GENERAL EXPECTATIONS:
All Lakeland University staff members are expected to:
Demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission; Represent unequivocally in their behavior the stated values of the University; Be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community; Work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals; Keep their supervisor appropriately informed; Be forthright and honest in their communication with all members of the University community; Treat all members in a manner of teamwork and respect; Acts in a manner that sets the standard for service in higher education and the core principals of Lakeland - show respect, communicate and be positive; Advise their supervisor with respect to all matters that require their attention, including their own performance.
ESSENTIAL FUNCTIONS Work proficiently in the Jenzabar and PFaids Software Systems to ensure the process are compliant with federal, state, and Lakeland University regulations and policies; Research, interpret, and apply federal regulations; Advise students and families on financial aid and financing options; Conduct verification of student application data, assess changes, and complete compliance testing; Evaluate financial need in accordance with the federal formula; Award federal, state, and University aid programs in accordance with the federal, state and Lakeland University policies; Communicate effectively to students, parents and colleagues via, email, phone, and in person.
Attend professional development and training programs as required; Any other project or task the arises that is related to financial aid; Performs other duties as assigned.
SPECIALIZED KNOW-HOW & SKILLS Bachelor's Degree; Preferably a minimum of 3-5 years of experience in a financial aid office; however, willing to train; Demonstrate ability to maintain a high degree of confidentiality; Ability to effectively manage time and priorities; Ability to prioritize office workflow and make effective administrative decisions to increase efficiency, accuracy, and productivity; Demonstrated ability to communicate (written and verbal) with a variety of individuals tactfully and effectively; Strong critical thinking skills; Must be proficient in the use of Microsoft Office (Excel, PowerPoint and Word) or equivalent products; Demonstrates organizational ability, and attention to detail and accuracy; Ability to work independently as well as in a team environment; Ability to work evenings or weekends as needed which is limited.
PHYSICAL DEMANDS AND WORK ENVIRONMENT No or very limited exposure to physical risk; No or very limited physical effort required; Work is normally performed in a typical interior/office work environment.
OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position.
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you have questions regarding this, please contact Human Resources.
Lakeland University is an Equal Opportunity Employer/Educator Recommended Skills Administration Attention To Detail Confidentiality Critical Thinking Finance Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
The focus of this position includes student service, federal compliance, website updates, awarding, marketing of financial aid material, and complete weekly software processes and tasks.
GENERAL EXPECTATIONS:
All Lakeland University staff members are expected to:
Demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission; Represent unequivocally in their behavior the stated values of the University; Be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community; Work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals; Keep their supervisor appropriately informed; Be forthright and honest in their communication with all members of the University community; Treat all members in a manner of teamwork and respect; Acts in a manner that sets the standard for service in higher education and the core principals of Lakeland - show respect, communicate and be positive; Advise their supervisor with respect to all matters that require their attention, including their own performance.
ESSENTIAL FUNCTIONS Work proficiently in the Jenzabar and PFaids Software Systems to ensure the process are compliant with federal, state, and Lakeland University regulations and policies; Research, interpret, and apply federal regulations; Advise students and families on financial aid and financing options; Conduct verification of student application data, assess changes, and complete compliance testing; Evaluate financial need in accordance with the federal formula; Award federal, state, and University aid programs in accordance with the federal, state and Lakeland University policies; Communicate effectively to students, parents and colleagues via, email, phone, and in person.
Attend professional development and training programs as required; Any other project or task the arises that is related to financial aid; Performs other duties as assigned.
SPECIALIZED KNOW-HOW & SKILLS Bachelor's Degree; Preferably a minimum of 3-5 years of experience in a financial aid office; however, willing to train; Demonstrate ability to maintain a high degree of confidentiality; Ability to effectively manage time and priorities; Ability to prioritize office workflow and make effective administrative decisions to increase efficiency, accuracy, and productivity; Demonstrated ability to communicate (written and verbal) with a variety of individuals tactfully and effectively; Strong critical thinking skills; Must be proficient in the use of Microsoft Office (Excel, PowerPoint and Word) or equivalent products; Demonstrates organizational ability, and attention to detail and accuracy; Ability to work independently as well as in a team environment; Ability to work evenings or weekends as needed which is limited.
PHYSICAL DEMANDS AND WORK ENVIRONMENT No or very limited exposure to physical risk; No or very limited physical effort required; Work is normally performed in a typical interior/office work environment.
OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position.
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you have questions regarding this, please contact Human Resources.
Lakeland University is an Equal Opportunity Employer/Educator Recommended Skills Administration Attention To Detail Confidentiality Critical Thinking Finance Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
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