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Field Service Engineer

Kurtz Ersa, Inc., US Distributors of Kurtz EPP and EPS machinery and LP Die Casting machinery, seeks to fill two openings it currently has in its service department. Information on the Kurtz product line can be found at www.uw.kurtzersa.com.


The successful candidate will be responsible for the installation and technical support of customer equipment in the field and remotely via telephone, electronic and social media. Installation duties include performing or supervising the mechanical installation of equipment at the customer site, and the initial start-up and training of the customer personnel. Technical support duties would include troubleshooting and providing technical guidelines.


In our past paced environment, the candidate will also be required to communicate and interact with customers at all levels (management to shop floor personnel), other members of our internal service team, sales staff, as well as local and foreign suppliers.?


Ideal candidates will be self starters, great communicators, problem solvers, adaptive, energetic, and ready to take on a challenge. Prior experience in a service role is preferred, but we will consider training excellent candidates regardless of prior experience.?


This position requires travel to customer sites via car and airplave at a rate of approximately 50-80% travel. A valid driver license and ability to travel in the USA, Canada, and Mexico is required. Our normal travel schedule is to travel during the week and be home on the weekends.?


Minimum 2 year Electro Mechanical or Mechatronics degree or equal experience.


Excellent communication skills, verbally, and technologically.


Knowledge of electrical diagrams, I/O troubleshooting, PLC, hydraulic and pneumatic troubleshooting.


Ability to read electronic, hydraulic, and pneumatic blueprints.




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